Issues with selecting PO while raising payables

Issues with selecting PO while raising payables

Issue details
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Can you help us out with the following issues we are having on selecting PO while raising payables,

 

  1. PO lookup on payable Invoice screen does not show the PO’s added in the system

The View PO’s option throws an exception error



In the details section, when using Link PO option, it does not populate amount and property type segment values from PO




Solution
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Description: For Res Property cp0002, when a Payable Invoice is created and PO hyperlink is selected

 I could replicate the issue.

  • I found that there are no POs created on the live db.
To prevent the issue from happening when new POs are created, kindly navigate to AP configuration and check the Set Pay Flag
 
  • So, when a new PO is created, it is pulled correctly through the payable screen.

    • For the link PO option, I found a TR # 451846 related to the same issue (Payable screen -> "Link PO" function in the detail section does not pull all fields from the PO. Fields "Amount", "Account Description", segments remains blank.).
    • As a workaround, kindly use load PO.

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